Introduction
Welcome to Aqualite Center. By using our services or purchasing products through our website or in person, you agree to the following terms and conditions. Please read them carefully, as they govern your access to and use of our products, services, and website. If you do not agree with these terms, please refrain from using our services.
General Terms
1.1 Eligibility: To use our services, you must be at least 18 years old or have parental or guardian consent. By using our services, you confirm that you meet these requirements.
1.2 Amendment of Terms: Aqualite Center reserves the right to update or modify these terms at any time. Updates will be posted on our website and the modified terms will be effective immediately upon publication. Continued use of our services signifies your acceptance of the modified terms.
1.3 Compliance with Laws: All users of our services are expected to comply with the applicable laws and regulations of Saudi Arabia. Aqualite Center is not responsible for any legal violations resulting from the use of its services.
Services and Products
2.1 Services Provided: Aqualite Center offers a variety of services, including therapeutic nutrition, water therapy treatments, physical therapy, body contouring and fat removal treatments, and fitness services. These services may be subject to specific conditions based on the type of service.
2.2 Purchasing Products: Products purchased through our website or in-store, including dietary supplements, health products, equipment, and supplies, are subject to availability. We reserve the right to refuse or cancel any order if the product is unavailable or there is an issue with the order.
2.3 Pricing and Payment: All prices for products and services are listed in Saudi Riyals (SAR) and include taxes unless stated otherwise. Payment for services and products must be made through approved methods at the time of purchase. Aqualite Center reserves the right to update prices without prior notice.
Booking and Appointments
3.1 Booking Services: Appointments must be booked in advance either online, by phone, or in person. We recommend booking your appointment at least 24 hours in advance to ensure availability.
3.2 Cancellation or Modification of Booking: You can cancel or modify your appointment by notifying us at least 24 hours before the scheduled time. Failure to cancel within the specified time may result in fees or forfeiture of the amount paid in accordance with our cancellation policy.
3.3 No-show Policy: If you fail to show up for your appointment without prior notice, the full amount paid will be charged. This applies to all booked services, including therapeutic sessions, nutrition therapy, water therapy, and physical therapy.
Return and Exchange Policy
4.1 Product Returns and Exchanges: Our return and exchange policy allows products to be returned or exchanged within 14 days of purchase, provided they are unopened, unused, and in their original condition. Full details can be found in our return and exchange policy.
4.2 Service Refunds: Amounts paid for services are subject to our return and exchange policy. Payments for services already provided cannot be refunded unless there was an error in service delivery.
4.3 Unused Products or Services: Any subscription or service paid for but not used within the designated period or partially used will not be refunded. Please ensure services are used within the specified time frame.
Liability and Notices
5.1 Using Services: By using our services, including water therapy, therapeutic sports, and nutritional programs, you fully accept responsibility for your health condition and decision to participate in these activities. All clients are required to consult a specialized doctor before engaging in any health or fitness activities if they have any known medical issues or special conditions. We do not assume responsibility for any injuries or health complications that may occur as a result of using our services, including damages due to neglect or failure to follow the instructions or warnings provided by Aqualite Center.
5.2 Health Risks: We provide a safe and monitored environment for therapeutic and physical activities, but you acknowledge and agree that any treatment or physical activity may involve certain natural risks associated with using devices or engaging in physical activities. These risks are part of the therapeutic processes, but we strongly advise you to inform the center of any special health conditions or medical history that may affect your ability to participate in therapeutic activities.
5.3 Responsibility for Children and Elderly: Aqualite Center takes responsibility for providing services that meet the health needs of children and the elderly, but parents or guardians must ensure that they are in suitable health before participating in any of the center’s services. The guardian or parent must accompany children or elderly individuals during their use of services or therapeutic devices and ensure that all safety instructions and procedures are followed.
Important Note: The center is not responsible for any accidents or damage that may occur due to a lack of supervision by a parent or guardian for children or elderly individuals during the treatment or activities.
5.4 Instructions and Supervision of Activities: Clear instructions are provided for all therapeutic and physical activities, and clients must follow these instructions carefully. Supervision by qualified and trained staff is provided, but Aqualite Center does not accept responsibility for any damages resulting from non-compliance with these instructions or guidelines during sessions or activities. In the event of an emergency or injury, the situation will be handled with the highest level of medical care, but the client remains responsible for following the prescribed safety measures.
5.5 Limitation of Liability: Aqualite Center is not responsible for any damage or injury to clients or others during the use of its services, whether the damage is physical, health-related, or psychological. Any damage caused by failure to comply with instructions or safety warnings is the full responsibility of the client.
The center’s liability is limited to the amounts paid for services or products damaged as a result of the center’s breach of agreed obligations. If there is a malfunction in any of the devices or services provided by the center, the center will work to resolve the issue as quickly as possible, without assuming any other liability.
5.6 Health Insurance: We recommend that clients have health insurance that covers costs related to accidents or injuries that may occur during the use of our services. The center is not responsible for any medical expenses or costs arising from injuries or health conditions occurring during or after the use of our services.
5.7 Emergency Situations: In the event of medical emergencies or accidents, Aqualite Center will take appropriate action in accordance with the standard medical procedures. However, the client must inform the center of any specific health conditions that may require additional medical care. The center is not responsible for providing specialized medical care or treatment outside the scope of the therapeutic activities provided by the center.
5.8 Conclusion: By using our services, you agree to take full responsibility for any health effects that may result from participating in therapeutic and physical activities at the center. If you have any questions or concerns about potential health risks or medical conditions that may affect your ability to use our services, please inform the center in advance to ensure the safest and most convenient experience possible.
Privacy and Data Protection
6.1 Privacy Policy: We are committed to protecting your privacy. Any personal data collected through our website or during service provision will be processed in accordance with our privacy policy.
6.2 Use of Data: By using our services, you agree to the collection and processing of your personal data for the purpose of providing services, improving customer experience, and complying with legal obligations.
Intellectual Property Rights
7.1 Copyright: All content on the Aqualite website, including texts, images, logos, and software, is owned by Aqualite Center and is protected by copyright laws. You may not use or reproduce any content without prior written permission.
7.2 Trademarks: The name and logo of Aqualite and other trademarks are owned by Aqualite Center. The use of these trademarks without permission is prohibited.
Force Majeure
8.1 Events Beyond Our Control: Aqualite Center will not be responsible for any failure or delay in providing services or products due to circumstances beyond our control, such as natural disasters, strikes, or government regulations.
Dispute Resolution
9.1 Governing Law: This agreement is governed by the laws of Saudi Arabia. Any dispute related to the use of our services or products will be resolved through arbitration according to the arbitration rules of the Kingdom.
9.2 Resolution Process: In the event of a dispute, both parties will attempt to resolve the issue amicably. If a resolution cannot be reached, the matter will be referred to a mediator or arbitrator for final resolution.
Contact Us
If you have any questions or need further information regarding these terms and conditions, please contact us at:
Email: [[email protected]]
Phone: [966509095959]
Website: [www.aqualite.shahbandr.store]
